Cat Care Center Playset with Life-like Kittens

Shipping

We can ship to all countries. The delivery time varies from 3 to 10 days depending on delivery destination.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Most items are eligible for Free shipping. 

Occasionally the ordered product may not be in stock due to high demand. However, we replenish stocks quickly and your order will be shipped as soon as possible. In such scenarios, our customer service team will contact you and provide a delivery estimate and where possible we also provide free upgrade to Express shipping.

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 3-5 days of receiving your return package, however, in many cases you will receive a refund more quickly.

If you need to return an item, please contact us and our support team will assist you.